Privacy Policy

This privacy policy explains how Visuell Akademie Zürich collects, uses, and protects personal information when you use our online platform and services. We are committed to protecting your privacy and handling your data in a transparent manner, in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR).

Who We Are

Visuell Akademie Zürich, located at 78 Limmatquai, 4. Stock, 8001 Zürich, Switzerland, is the data controller responsible for processing your personal information in connection with our site and the services we provide.

Information We Collect

We may collect personal information directly from you when you interact with our site or register for our services, such as beginner video production courses, advanced cinematography workshops, video editing training, drone videography certification, corporate video storytelling, mobile video production training, and lighting and sound recording workshops. The types of information we collect may include:

Contact information (such as your name and email address) when you inquire about our services or register for a course.

Payment information (such as credit card details) when you make a purchase for our services.

Information you provide when communicating with us.

Information related to your use of our services and participation in courses.

We may also collect certain information automatically when you visit our site, including:

Usage data, such as your IP address, browser type, operating system, referring URLs, and pages visited on our site.

Information collected through cookies and similar tracking technologies (see the "Cookies" section below).

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services, including:

To provide and manage the services you request, such as processing your course registrations and facilitating your participation in training programs.

To process payments for our services.

To communicate with you about your account, our services, and respond to your inquiries.

To improve our site and services, develop new offerings, and understand how our users interact with our platform.

To comply with legal obligations.

For our legitimate interests, such as maintaining the security of our site and preventing fraud.

Legal Basis for Processing

We process your personal information based on different legal grounds:

Performance of a Contract: When processing is necessary to fulfil our obligations under a contract with you, such as providing access to a course you have purchased.

Your Consent: When you have given us explicit consent to process your data for a specific purpose, such as sending you marketing communications. You can withdraw your consent at any time.

Legitimate Interests: When processing is necessary for our legitimate business interests, provided that these interests are not overridden by your data protection rights. This may include improving our services, preventing fraud, or ensuring the security of our site.

Legal Obligation: When processing is necessary to comply with a legal obligation we are subject to.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and customer support. These service providers are contractually required to protect your information and only use it for the purposes for which it was disclosed.

We may also disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Visuell Akademie Zürich, our users, or the public.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your participation in our services, to satisfy any legal, accounting, or reporting requirements, or as required by law.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These may include the right to:

Access your personal data.

Rectify inaccurate personal data.

Request the erasure of your personal data.

Request the restriction of processing of your personal data.

Object to the processing of your personal data.

Request data portability.

Withdraw consent at any time (where processing is based on consent).

Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the physical address provided below.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to enhance your user experience, analyse site usage, and provide certain functionalities. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our site.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by mail at:

Visuell Akademie Zürich
78 Limmatquai, 4. Stock
8001 Zürich
Switzerland

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